Help · Payouts & TomCard
Load fuel onto your TomCard
Already have a TomCard? Wallet → TomCard → I have a TomCard. Type the card number, add a photo of the card and tap Add my card. The Lift team checks the name on it matches your Ghana Card.
Need one? Wallet → TomCard → Request a card, and Lift has one made through its TotalEnergies account. When the screen shows it's ready, type the last 4 digits and tap Confirm my card.
Load fuel: Wallet → Redeem points → TomCard fuel. Choose an amount, type your account PIN, tap the Redeem button, then type the code we text you and tap Confirm.
Fuel reaches your card within 24 hours of approval, not counting weekends or holidays. We tell you when it's loaded, and if it's delayed. If a load fails, your points come back.
Lost your card? Wallet → TomCard → Report card lost. Fuel loads stop, and loads not yet approved give your points back. Then add or request a new card.
Call the support number in the app, or report it in the app from the trip.