Help · Safety & reporting
Your emergency contact
Everyone on Lift names an emergency contact when they sign up. Tell the person you've named them.
When we text them: only if you raise an SOS on a trip. The text gives your first name, the time, the trip's start and end, and your number so they can call you.
Who sees them: Lift staff who handle your account. Drivers and passengers never do.
To change them: Profile → Email and emergency contact. Type their name and Ghana number and tap Save.
More on monitoring and SOS.
Still stuck?
Call the support number in the app, or report it in the app from the trip.